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FAQ — Custodial Trading SubaccountWhat’s the difference between a Standard Subaccount and a Custodial Trading Subaccount?A Custodial Trading Subaccount is an account type that allows investors to entrust their funds to professional trading teams for asset management. A Standard Subaccount allows traders to manage smaller standalone Bybit Kazakhstan accounts under a single Main Account to achieve certain trading objectives. As an investor, how can I find a trading team who can help me manage my assets?Investors will need to reach out to the trading team on their own. Please note that the trading team you partner with, will need to have a partnership with Bybit Kazakhstan. What should I do if there are any trade or order issues with my Custodial Trading Subaccount?If you encounter any issues with trading in a Custodial Trading Subaccount, please contact the trading team who manages your assets directly. Are there any fees involved in creating and maintaining a Custodial Trading Subaccount?No. Creating and maintaining a Custodial Trading Subaccount won’t incur any fees. Do Custodial Trading Subaccounts have a minimum balance requirement?No. There is no minimum balance required. Will the trading team be charged any fees for managing the assets in the investor's Custodial Trading Subaccounts?No. The trading team doesn’t charge any management fees. Does Bybit Kazakhstan charge any fees for asset transfer between the Main Account and Custodial Trading Subaccounts?No. Asset transfer between the Main Account and Custodial Trading Subaccounts doesn’t incur any fees. Is there any KYC requirement for creating a Custodial Trading Subaccount?Yes, Standard Individual KYC or Business KYC is required. For more information on how to verify your account, please refer to How to Complete Individual KYC Verification. Which assets can be transferred to a Custodial Trading Subaccount?All coins listed under the Assets page can be transferred to a Custodial Trading Subaccount. Please note that only Spot trading is supported. What’s the maximum number of Custodial Trading Subaccounts allowed? Investors can create up to 10 Custodial Trading Subaccounts. For a trading team, the default is a maximum of 20 Custodial Trading Subaccounts. Will the investor's Custodial Trading Subaccount enjoy the same VIP level and trading fee rates as the trading team?Yes. During the period when an investor’s Custodial Trading Subaccount is managed by the trading team, trades made under an investor’s Custodial Trading Subaccount will reflect the same trading fee rate and VIP level of the main account of the trading team so that the investor may enjoy the same favorable trading fee rates. Can investors log in to their Custodial Trading Subaccount to trade?No. Investors are not allowed to log in to the Custodial Trading Subaccount to place an order through the website or App trading page. Can investors view the order or trade history of the Custodial Trading Subaccount?No. Investors cannot view trade and order history. This restriction is put in place to protect the trading strategies of the trading team. Can investors deposit, withdraw and transfer assets in a Custodial Trading Subaccount?The Custodial Trading Subaccount only supports the transfer of assets between the Main Account and the Custodial Trading Subaccount. All deposits and withdrawals need to be performed via the investor’s Main Account. During the period when the investors’ Custodial Trading Subaccount is managed by the trading team, it’s recommended that investors communicate with the trading team in advance before performing asset operations to avoid disputes. You can view the asset transfer records under Transfer History. To learn more about how to deposit and withdraw, please refer to the following articles:How to Make a DepositHow to Submit a Withdrawal Request Can the trading team withdraw assets from the Custodial Trading Subaccount?No. The trading team cannot withdraw funds from the Custodial Trading Subaccount. If the trading team manages multiple Custodial Trading Subaccounts for an investor, can the trading team transfer funds between these Custodial Trading Subaccounts?No. Any transfer of funds involving a Custodial Trading Subaccount must be made through an investor's Main Account. Can I bind/unbind Google Authenticator for my Custodial Trading Subaccount?Google Authenticator verification is not supported for Custodial Trading Subaccounts. Can I change the Custodial Trading Subaccount's username after it’s been created?No. The username for a Custodial Trading Subaccount can’t be changed once it’s been created. Can I delete my Custodial Trading Subaccounts?Yes. Custodial Trading Subaccounts can be deleted. To delete your Custodial Trading Subaccount, click on Settings → Delete Subaccount on the Subaccount page. Can a Custodial Trading Subaccount be registered as an Affiliate Account? No. Only your Main Account can be registered as an Affiliate Account. Will the P&L from my Custodial Trading Subaccount(s) merge with my Main Account?No. The P&L of Custodial Trading Subaccounts is segregated from the Main Account....
Troubleshooting: Unable to Receive SMS Verification CodeStep 1: Clear your SMS inbox. A full SMS inbox will result in a failure to receive any other SMS messages. Step 2: Restart your phone and ensure that your telco signal is of acceptable and reliable quality. A poor network signal may result in not receiving any SMS. Step 3: Check your smartphone's security program/app to determine if it is unknowingly blocking out these messages in the background. Traders may want to temporarily disable such programs/apps when submitting the withdrawal request. Step 4: Contact your telco to determine if your mobile plan has been stopped/suspended/blocked for any particular reasons resulting in failure to receive any new SMS. Step 5: Swap your SIM card into another slot (dual-sim smartphones) or insert your SIM card into another smartphone and try again. Step 6: Send a request via this form and indicate your UID....
How to Check Your App Version) on the top left corner of your screen.Step 3: Under My Settings, choose About Us.Step 4: In the About Us screen, you can view your current App Version.Step 5: To check more information about the App...
Quick Trading Functions) in the same direction only, and will not close the opposite direction’s positions. If you want to close a position, simply go to the Position tab, the Order Zone, or Quick Close as mentioned below...
Understanding Collateral Value Ratios in Unified Trading Account) as margin balance. Due to the different liquidity conditions of each coin, the collateral value ratio of different assets varies. On App To view the collateral value ratio for each coin under Unif...
Introduction to Spot Margin TradingWhat is Spot Margin Trading? What is Spot Margin Trading?Margin trading on Bybit is a Derivative product based on Spot Trading. With Margin trading, you may use assets in your Spot Account as collateral. You can use them to borrow funds from Bybit to buy and sell assets larger than your wallet balance with leverage on the Spot market. To learn more about how Bybit Spot Margin trading works, please refer to the following articles: How to Get Started With Spot Margin Trading on BybitHow to Long and Short With Spot Margin TradingBybit Spot Margin Trading: Fees ExplainedHow to Repay Loans and Interest (Spot Margin Trading) For more information on trading pairs, daily interest rate, yearly interest rate and maximum amount to borrow, please visit the Margin Data page....
How to Get Started With Spot Margin Trading on Bybit Kazakhstan) exceeds 100%, your positions may be liquidated to cover losses. Before you begin, here are essential points to consider:Margin Modes: Spot Margin Trading is only available in Cross Margin or Portfo...
How to Simultaneously Log in to Multiple Accounts) to log into separate subaccounts in each browser, allowing multiple simultaneous logins. Advantage: Each sub-account has an independent password, making it easy to manage, with no interference in l...
Launchpad 3.1 FAQ — USDT Subscription Method) subscription methods available. Traders only have the option of choosing one (1) of these methods. Note that traders cannot participate in both events simultaneously. Commit Mantle (MNT) to subscri...
Accounts Snapshot for Launchpad ) will impact snapshots of accounts for Launchpad. Please refer to the table below to compare the distinctions between upgrading to UTA and not upgrading.Traders Without UTA UpgradesTraders With UTA U...