Help Center
KYC and Security Matters
Identity Verification
FAQ — Individual KYC
FAQ — Business KYC
Benefits of Different KYC Levels
How to Complete Individual Identity Verification (KYC)
Common Reasons and Solutions for KYC Verification Failures
KYC Disclaimer
FAQ—Confirming Your Source of Income and Funds on Bybit Kazakhstan
Google Authenticator
How to Turn Off Account Synchronization of Google Authenticator
Troubleshooting: Google Authenticator "Invalid Code" Error
How to Bind Your Account’s 2FA via Google Authenticator
How to Disable Your Google Authenticator
How to Recover Your Google Authenticator Code?
How to Transfer Your Google Authenticator Code to Your New Phone
Email & SMS
How to Change/Bind Your Mobile Number
How to Update Your Registered Email Address
Troubleshooting: Unable to Receive Email Verification Code
Troubleshooting: Unable to Receive SMS Verification Code
Additional Safety Features
How to Identify Phishing Threats and Avoid Common Scams
How to Set Up and Manage Passkey on Bybit
How to Set Up and Disable Your Fund Password
How to Enhance the Security of Your Account
Troubleshooting: Unable to Use Yubikey Authentication